Prama Hikvision India Pvt. Ltd (Travel & Expense Digitization)
Transforming multi-level approval flows, compliance, and ERP connectivity through SAP Concur.
Case Details
Clients: 
Location: India
Employees: Nationwide operations with complex approval hierarchies
Modules: SAP Concur Request, SAP Concur Expense
Let’s Work Together
Challenge
Prama Hikvision needed to overhaul a highly complex travel and expense environment laden with multi-layer, conditional approvals and fragmented data flows. Their 7-level approval structure created operational bottlenecks and increased cycle times.
Creating accurate Cognos reports required consolidating data across multiple SAP Concur modules, adding further complexity.
Routing email notifications to location-based recipients posed additional challenges.
Integrating Concur with the organization’s ERP system required multiple integration methods to achieve real-time, automated, and error-free financial postings.
The absence of automated policy checks increased dependency on manual audits, reducing governance and slowing down the T&E process.
Our solution
Streamlined and re-engineered multi-level approvals to minimize complexity and boost processing speed.
Built tailored Cognos reports pulling advanced fields across modules to meet business-specific reporting formats.
Delivered seamless data synchronization for employee master data, cost centers, and financial postings with dual integration approaches.
Implemented audit rules, location-based routing logic, and automated policy validations to eliminate manual intervention.
Executed phased rollouts supported by training sessions and continuous change management to ensure strong mobile and desktop adoption.