Brigade Enterprises Ltd (Travel & Expense Transformation)
Driving automation, compliance and financial accuracy through SAP Concur for a future-ready finance function.
Case Details
Clients: 
Location: India (Pan-India operations)
Employees: Enterprise-level, multiple business units
Modules: SAP Concur Request, SAP Concur Expense
Let’s Work Together
Challenge
Brigade’s finance and T&E operations were bogged down by manual, siloed processes. Travel and expense submissions relied on emails, spreadsheets, and a homegrown tool—creating inefficiencies, inconsistent workflows, and an unsustainable administrative load.
The legacy system lacked critical flexibility features like delegation and mobile accessibility, restricting user adoption and scalability. Approval cycles were slow, policy checks were manual, and reimbursements were routinely delayed.
Without integrated validations or automated controls, non-compliant claims slipped through, exposing the business to financial risk and hampering transparency across departments.
Our solution
Digitized end-to-end T&E processes, replacing paper-driven workflows with an integrated cloud solution.
Designed and configured approval routes and policy frameworks to ensure uniform governance across business units.
Enabled seamless posting of expenses to the ERP system, reducing manual intervention and strengthening audit reliability.
Automated critical data flows—employee master, cost centers, corporate card feeds—ensuring accuracy and timely updates.
Enabled mobile submissions, digital receipts, and anytime access to improve adoption and productivity.