Indoco Remedies Ltd (HR Digital Transformation)

Transforming HR operations with SAP SuccessFactors, Validated LMS, Time Tracking, and automated integrations powered by SAP BTP.

Case Details

Clients: 

Location: India

Employees: Multi-location enterprise workforce

Modules:

  • Employee Central
  • Time Tracking
  • Performance & Goal Management (PMGM)
  • Validated LMS
  • Recruiting
  • Onboarding
  • People Analytics
  • SAP BTP – CPI + BOT
  • DMS Integration with VLMS

Let’s Work Together

Headquartered at
10th Floor, MFAR Greenheart Building, Manyata Embassy Business Park, Outer Ring Road, Thanisandra, Bengaluru, Karnataka - 560045
Email Us
sales@bpterp.com

Challenge

Indoco’s HR ecosystem depended heavily on manual, inconsistent processes that slowed down operations and exposed the organization to compliance risk. Data was fragmented across multiple systems, making consolidation difficult and limiting visibility.

The lack of standardized HR processes created uneven employee experiences, frequent errors, and inefficiencies. Manual workflows also made statutory compliance harder, increasing exposure to operational and regulatory penalties.

Sensitive employee information remained at risk due to insufficient security controls. Reporting and analytics were bottlenecked by scattered data and delayed insights.

Our solution

Unified SAP SuccessFactors Deployment

Implemented a full-suite HR transformation across EC, Time, PMGM, Recruiting, Onboarding, People Analytics, and Validated LMS.

Validated LMS + USFDA Compliance Enablement

Delivered tightly governed learning workflows and electronic validation controls aligned with USFDA expectations.

BTP-CPI Integrations Across the Landscape

Established secure, automated interfaces between SuccessFactors and peripheral HR systems for seamless employee data flow.

BTP BOT for DMS → VLMS Automation

Automated document transfer and validation by deploying SAP BTP BOTs to eliminate manual intervention.

Seamless Time & Attendance Integration

Automated shift calculations and time tracking, enabling end-to-end accuracy across locations.

Mobile-First HR Experience

Enabled HRMS access from anywhere, improving adoption and empowering employees and managers.

The results

A single, unified HR experience across all locations
Higher operational efficiency through automation-driven workflows
Time, learning, performance, and core HR processes fully standardized
Stronger compliance posture, especially with the Validated LMS supporting USFDA requirements
Faster insight-to-decision cycles with consolidated data and analytics
15–20% reduction in HR administrative costs
20–25% reduction in errors due to improved accuracy
15–20% faster decision-making with real-time data
20–25% increase in process standardization across locations
30–35% boost in compliance rates with VLMS
20–25% reduction in HR service requests via self-service adoption